Today we are open 9:30am - 5:30pm

Retail Advisor

13.5hrs (Full flexibility required)
Competitive salary

Your role as a Full time/Part time Advisor is to be a high performing, self -motivated and engaged team member who is really clear on what great in-store performance and customer service looks like.

The main responsibilities of the role are:

-Being passionate about O2`s products, services and propositions and understanding what we offer as a business. Becoming an expert in all things O2
-Working to and following our customer excellence framework to make sure you are delivering a great personalised customer service/experience in store
-Working to store targets – selling and discussing products, services and propositions that meet the customer needs in an enthusiastic and knowledgeable way
-Being aware of your own performance and the team performance and how it contributes to O2`s success
-Using in store systems and working to processes. Taking ownership of what you do and making sure the Store operates effectively and within compliance
-Taking ownership for your development with support from your Store Leader, Territory Trainers and our Academy and Learning Zone
-Supporting the Store Leadership team to open and close the Store
-Working with your team to take ownership of the store appearance. Taking pride in where you work

What we look for:
-Someone who can have great conversations easily with our customers and who loves to provide a personalised experience. Making our customers love O2.
-The ability to build trusting relationships
-Someone who is driven to work to targets and deadlines and achieve great results
-Someone with an outgoing personality who gets along with others
-A great team player
-Someone who has an interest in technology and mobiles

Apply directly on O2 Careers website https://goo.gl/Dp6JCc