Today we are open 9:00am - 5:30pm

Restaurants and bowling open ‘til late

Your visit

The Golden Square team is happy to hear from you and answer any questions that you may have. You’ll find our helpful team at the desk near Starbucks, please visit them if you require any assistance.

GUEST SERVICES

Following the continued development of the COVID-19 (coronavirus) situation, and in line with government advice, Golden Square will be closed from Tuesday 24th March until further notice.

Access to essential goods and services remains open however, including the following stores; Iceland, Boots, Superdrug and Holland & Barrett.

Parking is available for free on the ground floor car park via the Legh Street entrance to the car park.

The health of our retailers, centre teams and visitors is paramount and we are working hard to ensure people are being supported wherever possible.

We thank you for your patience and understanding during this challenging time. We will keep our customers updated of developments via our various digital communication channels.

Gift Cards

GS GIFT CARDS

Whatever the occasion, Golden Square Gift Cards are the perfect gift for friends and family. They can be purchased in any denomination from £5 – £250 at the Customer Service Desk near Starbucks. Payment can be made by cash only at this time.

Gift cards are pre-paid stored value cards which can be used to purchase goods or services at participating retailers within Golden Square.

The available balance will be reduced by the amount of each transaction. Gift cards cannot be used at automated cash machines or for online purchases. Click here for frequently asked questions about Gift Cards. Download Card Holder Agreement.

Click here for T&C’s

Collect+

COLLECT+

With 140 stores and 1000s of brands, Golden Square already gives you so much choice. And now, when you shop online at stores including House of Fraser, ASOS, John Lewis, Mango and The White Company, you can collect your orders at Golden Square with our new Collect+ service. Simply follow the steps below.

1. Buy online from over 90 retailers and choose Collect+ as your delivery option. For the full list look here.

2. You’ll be emailed a collection barcode when your items arrive at our Customer Information Desk.

3. Take your code to our Customer Information Desk located near Starbucks along with your ID to collect your parcel. If collecting on behalf of someone else, please bring their form of ID in order to make collection.

RETURN A PARCEL

It’s easy to return a parcel to over 350 retailers, just follow these simple steps:

1. Stick your label onto your parcel. If it is missing, download a new label from here.

2. Drop your parcel off at our Customer Information Desk. For extra ease download the FREE CollectPlus app which will track your parcel automatically.

3. Track your parcel online to its destination and await your refund.

PARKING

Following the continued development of the COVID-19 (coronavirus) situation, and in line with government advice, Golden Square will be closed from Tuesday 24th March until further notice.

Access to essential goods and services remains open however, including the following stores; Iceland, Boots, Superdrug and Holland & Barrett.

Parking is available for free on the ground floor car park via the Legh Street entrance to the car park.

The health of our retailers, centre teams and visitors is paramount and we are working hard to ensure people are being supported wherever possible.

We thank you for your patience and understanding during this challenging time. We will keep our customers updated of developments via our various digital communication channels.

Following the continued development of the COVID-19 (coronavirus) situation, and in line with government advice, Golden Square will be closed from Tuesday 24th March until further notice.

Access to essential goods and services remains open however, including the following stores; Iceland, Boots, Superdrug and Holland & Barrett.

Parking is available for free on the ground floor car park via the Legh Street entrance to the car park.

The health of our retailers, centre teams and visitors is paramount and we are working hard to ensure people are being supported wherever possible.

We thank you for your patience and understanding during this challenging time. We will keep our customers updated of developments via our various digital communication channels.